Privacy Policy
Effective Date: April 2, 2026
Overview
PicNotes we, operated by Pixeloop Studios, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the PicNotes mobile application and related services.
By using PicNotes, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide, improve, and secure the functionality of PicNotes.
a. Content You Provide
When you use PicNotes, you may upload or create content including:
This content is processed solely to provide features such as summarization, explanation, organization, and AI-powered visual insights.
b. Account & Personal Information
We may collect personal information including your email address, name, phone number, and basic account identifiers when you create an account, contact support, or otherwise interact with the Service.
c. Device & Usage Data
We may automatically collect limited technical data such as device type, operating system, app version, crash logs, diagnostic data, and general usage patterns to improve app performance, functionality, and reliability.
d. Permissions
With your permission, PicNotes may access certain device features required for the app to function properly, including:
- • Camera access for capturing images or notes
- • File or storage access for uploading PDFs, images, and documents
- • Microphone access for audio input or recordings, when used
2. AI Processing & Data Handling
PicNotes uses AI-powered services to process your content and generate outputs such as summaries, explanations, visualizations, and learning assistance.
- Processed only to provide the features you request
- Not used for advertising or behavioral profiling
- Not sold to third parties
- Not used to train public AI models
- Handled using trusted infrastructure and service providers
3. Analytics & Tracking
We may use analytics tools such as Google Analytics or similar services to better understand how users interact with PicNotes.
These tools may collect anonymized or aggregated information such as session duration, screens viewed, interactions, device information, and general app activity.
This information helps us improve performance, fix issues, and build a better user experience.
4. Email Communications
We may send users emails related to account activity, updates, important notices, support responses, and optional promotional communications where permitted.
You may opt out of non-essential marketing emails at any time by following the unsubscribe instructions included in those messages or by contacting us directly.
5. Payments & Subscriptions
PicNotes may offer paid features, subscriptions, or digital services.
Payments are processed securely through third-party platforms such as the Apple App Store and Google Play. We do not store or directly access your full payment card details.
Subscription billing, renewals, cancellations, and refunds are generally handled according to the policies of the platform through which you made your purchase.
6. How We Share Information
We do not sell your personal information.
We may share limited information with trusted service providers who help us operate the Service, such as hosting providers, analytics providers, customer support tools, and payment processors.
We may also disclose information if required to do so by law, to comply with legal obligations, or to protect our rights, users, or the security of the Service.
7. Security & Data Retention
We implement reasonable and industry-standard security measures to protect your information, including secure infrastructure and encryption where appropriate.
While we take reasonable steps to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Commitment:
We do not sell your personal data to third parties.
8. Your Privacy Rights
Depending on your jurisdiction, including if you are located in the European Economic Area, United Kingdom, or California, you may have rights regarding your personal data.
- • Request access to the personal data we hold about you
- • Request correction of inaccurate or incomplete data
- • Request deletion of your personal data
- • Object to or restrict certain processing activities
- • Request a copy of your data where applicable
To exercise any of these rights, please contact us using the email listed below.
9. Children’s Privacy
PicNotes is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us and we will take reasonable steps to delete the information.
10. International Data Transfers
Your information may be processed and stored in countries outside your state, province, or country of residence, where data protection laws may differ.
By using the Service, you understand that your information may be transferred to and processed in such locations as necessary to operate the Service.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service features.
Any changes will be posted on this page with an updated effective date. Your continued use of PicNotes after changes become effective means you accept the revised Privacy Policy.
12. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or your personal data, you can contact us at: